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Visible Thinking: Unlocking Causal Mapping for Practical Business Results
by John M. Bryson, Fran Ackermann, Colin Eden and Charles B. Finn 
John Wiley & Sons © 2004 (396 pages) Citation
ISBN:9780470869154

This toolguide will help you unravel the complexity of the decision-making mazes in your business, and provide guidelines designed to help you create your own action-oriented causal maps.