This book explains the management principles and business philosophy behind Toyota's worldwide reputation for quality and reliability. It also shows managers in every industry how to improve business processes.
The Toyota Way provides an exciting blueprint for any organization to achieve the highest levels of quality, based on the management principles applied successfully by Toyota. In this Summary, we discuss the salient points of the book based on our interpretation of its contents.
In The Toyota Way, Dr. Jeffrey K. Liker describes the results of his year-long research into Toyota to help other companies learn to continually improve on what they do. Read this summary to get an understanding of the concepts in this book.