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The Coverimage
byKevin Murray
Kogan Page 2012 (240 pages) Archive Citation
ISBN:9780749463960

Featuring insights from the CEOs at The Red Cross, Deloitte, Unilever, the World Wildlife Fund and GlaxoSmithKline, this book reveals how they listen, how they respond, how they have learned to be more focused on relationships, and how they use communication to build trust.